Order Terms

Order Terms

Thank you for your interest in Chinee Amusements Co.,Ltd.. We supply a wide range of amusement and arcade products for B2B buyers, including arcade game machines, claw machines, prize redemption machines, basketball arcade machines, racing game machines, shooting game machines, indoor amusement rides, virtual reality equipment, and other coin operated entertainment solutions. To help your project move smoothly, we provide a clear and flexible ordering process based on your product type, customization needs, and destination market.

1. Inquiry and Product Selection

To begin, please send us your inquiry with the product model or concept you are interested in. You may share product photos, drawings, size requirements, preferred functions, target age group, installation location, and expected order quantity. If you are comparing different options such as a claw game machine, a ticket redemption machine, a gift game machine, or a 5D/7D/9D VR solution, our team can help you review the most suitable configuration for your business.

The more details you provide, the more accurately we can recommend materials, appearance, gameplay, power requirements, and packaging options according to your project needs.

2. Customization and Quotation

After receiving your inquiry, we will evaluate the product structure, customization requirements, and quantity to prepare a quotation. Pricing may vary depending on cabinet design, electronic components, game system, artwork, lighting, sound effects, coin or ticket system, and other special functions requested by the buyer.

For customized amusement game machines or branded arcade products, we may also confirm color matching, logo application, language settings, screen content, and other design elements before finalizing the offer. All quotations are subject to confirmation based on order details.

3. Order Confirmation

Once the quotation is approved, we will confirm the order details with you, including product specification, configuration, artwork, packaging method, quantity, shipping requirements, and delivery address. If necessary, we may prepare proforma invoice or other order documents for review and confirmation.

For customized projects, production will normally start after all key details are approved. This may include layout confirmation, visual design, or sample approval depending on the product and the complexity of the order.

4. Payment Terms

Payment terms will be arranged according to the order value, customization level, and cooperation method. Common arrangements may include advance payment before production and balance payment before shipment, or other mutually agreed terms based on order confirmation.

For new buyers, bulk orders, or special-made amusement equipment, payment details will be clearly stated on the proforma invoice or order agreement. If your project involves multiple models or phased delivery, payment terms can be discussed case by case.

5. Production and Quality Check

After payment and order confirmation are received, production will be arranged according to the agreed specifications. During the manufacturing process, we may keep you updated with photos, videos, or progress information for key stages such as assembly, artwork application, functional testing, and final appearance review.

Before shipment, relevant quality checks will be conducted based on the product type and order requirements. For example, arcade game machines, coin operated games, basketball arcade machines, and virtual reality products may be tested for operation, stability, and safety-related details before packing.

6. Packing and Delivery

Packing methods are selected according to the product structure, transport method, and destination requirements. We will consider protective packaging, wooden cases, film wrapping, reinforced corners, or other suitable solutions to help reduce the risk of damage during transit.

Shipping arrangements can be made by sea, air, or other logistics methods depending on the order details and buyer preference. Delivery time and freight options will be confirmed according to product requirements, order quantity, and shipping destination. If needed, we can coordinate the loading and shipping process and provide the necessary shipping documents.

7. After-Sales Support

At Chinee Amusements Co.,Ltd., we value long-term cooperation and continue to support our clients after delivery. If you have questions about installation, operation, maintenance, spare parts, or product performance, please contact us with the relevant order information and issue details.

For amusement and arcade equipment, timely communication is important when troubleshooting or planning future orders. We are committed to providing professional follow-up support so your business can operate more smoothly and confidently.

How to Place an Order

1. Send your inquiry with product name, quantity, and project requirements.
2. Receive our recommendation and quotation based on your selected model or customized design.
3. Confirm the order details, invoice, packaging, and shipping arrangement.
4. Complete payment according to the agreed terms.
5. Production begins after confirmation, followed by quality check and packing.
6. Goods are shipped according to the confirmed logistics plan.

If you are planning a new amusement project or looking for a reliable supplier of arcade game machines, claw machines, prize machines, redemption games, or virtual reality entertainment equipment, please contact Chinee Amusements Co.,Ltd. for a tailored quotation and ordering solution.